Black Month

UP TO 50 % OFF

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Kundin packt einen Steinsee-Pullover aus

30-day free size exchange

We believe in our products. If the size isn’t right, we’ll exchange your item for the right size free of charge within 30 days of delivery.

What our customers say about us

★ ★ ★ ★ ★

A real favourite pair for this season! The combination of black with cognac tassels looks especially chic. The leather is supple and the shoes were comfortable to wear from day one.

Émilie Rossier 17.10.2026

FAQ

Is shipping free?
Yes, shipping is free on every order across Switzerland.
What if the size doesn’t fit?
We exchange the size free of charge within 30 days of delivery. Email contact@steinsee.ch. Your statutory rights remain unaffected.
How can I track my order?
Once shipped, you get your tracking number by email. You can also use our “Track order” page.
How do I find the right size?
Every product page has a size chart. If in doubt, we’re happy to advise.
Which payment methods do you accept?
Cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay and more. All options are shown at checkout.
Is my payment secure?
Yes. Payment runs through Shopify’s encrypted checkout; we never store your card details.
How long does delivery take?
Processing takes 1–3 business days, delivery 6–9 business days. You’ll get the tracking number by email once it ships.
How can I reach you?
Email us anytime at contact@steinsee.ch, we’re happy to help.

Free shipping

On every order across Switzerland, with tracking.

Easy size exchange

Wrong size? We exchange it for free within 30 days.

Secure payment

Every payment is encrypted and protected.

Customer service

Real people happy to help: contact@steinsee.ch